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Secure Shopping

At The Gear Centre, protecting our customers’ privacy and security is of utmost importance, and we have a number of security measures in place to protect your information and safeguard our systems. We use SSL protocols to ensure your information is transmitted securely.

The Gear Centre uses CenPOS, a leading payment terminal provider, to process all payments made through our website. We do not store any credit card information on our servers. All payment information is securely processed by our reputable third-party supplier.

While we’re working hard to keep your information secure, you can practice proactive cyber security to prevent common types of online fraud. Below are some tips to help you keep your account secure. If you are at any time uncertain about ordering online, Contact Us for more information or to place your order over the phone.


Secure Shopping Recommendations

Your account password is encrypted and can not be accessed by any of our employees. Our customer support team can view your order and account information, but no user passwords can be accessed by our team.

Always use a complex password

Secure your account by using a complex password. (e.g. not “password123”) Complex passwords include a mix of letters, numbers and special characters. Don’t use information that’s easy for hackers to find, such as your birth year, company name, or part of your phone number.

Use a different password for each account

Creating unique passwords for each account you have online is one of the most important steps to securing your information. This helps prevent hackers from accessing all of your accounts from one security breach.

Do not share your usernames and passwords

Each user should be accessed by only one person and not shared with others. If you would like to grant an employee access to your company account, we suggest creating a sub-user for them so that you can manage their privileges and easily remove their access if needed.

Always log out after each session

For your security, our system will automatically log users out after 60 minutes of inactivity. However, if you know you will be stepping away from your computer we recommend logging out before doing so to ensure no one gains unauthorized access to your account.

Notify us of any unusual activity

If you’ve noticed unusual activity on your online account or your statement from The Gear Centre, please notify us through our Live Chat feature or by emailing websales@gearcentregroup.com. We strongly recommend changing your online account password immediately.

For more information on ways you can strengthen your online security and avoid compromised accounts, visit www.getcybersafe.gc.ca.